Cuddles & Meow Team will do our best to ensure your orders are shipped out to you with the soonest delivery channel.
All our products are shipped and delivered by well known companies across the United States such as UPS, DHL and USPS.
Order Processing Policy
Standard Order Processing: 3-7 business days
**Our team is currently experiencing high volume of orders and will process your orders as quickly as possible.
All orders are subject to acceptance by Cuddles & Meow Team. This means that our team reserve the right to reject any order received. In the case of order rejection, you will be notified and our team will refund payments in full.
Shipping Policy
Cuddles & Meow supports worldwide shipping, so you can shop with us wherever you are! Most of our items are being fulfilled from oversea warehouse so that our international customers can enjoy our products in a more affordable price. The delivery is listed as below:
| Deliver to United States: | 5-15 business days |
| Deliver Internationally: | 7-20+ business days |
For our US customers, these items are being fulfilled from our US warehouse, and the delivery takes around 3-7 business days:
- Sticky Brush 2.0
- Catnip Tea
- Creamy Fish Oil Pump
- Cat Cupid Spray
- Fresh Canned Grass
- Cat Grass Teething Stick
- Dry Cleaning Gloves
You can reach out to our support team at support@cuddlesmeow.com to change delivery details within 24 hours upon placing your order.
Once the order is shipped out or in transit, delivery details cannot be changed.
Why Are There Missing Items?
If your order is too big, it might be divided and shipped out in 2 or more batches to make it smaller and reduce shipping cost for you. So if you've received one batch of your order and found out there are many items missing, please reach out to our support here and we will send you the remaining tracking code for the items that are on its way to you!
Packing Policy
All our products are packed with firm boxes and packing that is suitable for international shipping, so your orders will be safely protected throughout the shipment.
Disclaimer: These policies are verified for CUDDLES & MEOW and able to be used against any claim. Please make sure to read these policies before placing your order claim. Please make sure to read these policies before placing your order.